Retail Operations Lead

Mô tả công việc:

1. Financial & profit management:

• Budgeting, growth planning, and profit optimization, P&L Management.
• Monitor and report sales figures, customer metrics on a daily, monthly, and quarterly basis.
• Take full responsibility for the profit and loss (P&L) of the assigned stores.

2. Team development & customer service:

• Train personnel to improve service quality. Develop highly engaged, customer-centric and result-oriented sales team.
• Recruit, train and develop a strong and sustainable talent pools.

3. Retail Operations & Displays:

• Ensure the store always meets high standards of display and sales.
• Execute excellent Store operational standards.
• Ensure Store Managers/ Retail Managers implement and execute daily, weekly, and monthly operational checklists

4. Inventory Management & Market Trends:

• Forecast, allocate products, and track demand to optimize operations and ensure reasonable supply.

5. Trade marketing & promotions:

• Plan promotions monthly/quarterly, allocate products accordingly to optimize efficiency.
• Proactively monitor and survey retail market trends, competitions to provide prompt commercial and sales plan.

6. New store opening:

• Planing for new Location (A-A+),expand, recruit and train staffs.
• Participate in new project development where appropriate like introducing new brands, building new stores or renovate existing stores.

7. Other Responsibilities:

• Coordinate with the Inventory Management and Store Compliance teams to conduct store audits in accordance with company regulations.
• Contribute ideas and initiatives, and work closely with Corporate and Marketing teams.
• Perform other tasks and assignments from the Line Manager based on business needs.

Chức vụ: Trưởng Nhóm/Trưởng Phòng

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

• Highly competitive packages with Incentive (Monthly/Quarterly);
• Company Annual Performance Bonus;
• PVI Healthcare Insurance;
• 12 annual leave per year;
• Annual Salary Review;
• Social Insurance (prescribed by state);
• Lunch and snack sponsored by Company;
• Parking - Monthly parking is covered by Company;
• Other benefits: Company Activities, ping pong at office, gift voucher...
• Employee Discount Code (Up to 50%).

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

• Education: College degree or higher, preferably in Business Administration, Retail Management, or related fields.
• Personality: Detail-oriented, honest, responsible, eager to learn, and able to work independently.
• Knowledge: Understanding of the retail market, consumer trends, and regulations related to retail operations.
• Experience in the cosmetics market is an advantage.
• Communication Skills: Strong communication skills in both Vietnamese and English.
• Technical Skills: Data analysis skills and proficiency in Microsoft Office (Excel, PowerPoint) and Google Workspace (Sheets, Slides, Docs)

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Bán Lẻ,Bán Sỉ/Bán Lẻ/Cửa Hàng,Giám Sát Bán Hàng,Giao Nhận Hàng,Kho Vận,Kinh Doanh/Bán Hàng