Senior Educational Partnership Development Officer

BRITISH UNIVERSITY VIETNAM (BUV)

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and other UK universities. BUV is rated a 5 Star university of excellence by the world recognised QS accreditor and is also recognised with a University-wide accreditation from the UK’s Quality Assurance Agency (QAA).

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in Vietnam.
• Providing 5-star university campuses, learning spaces, and services.
• Including a Personal and Social Growth (PSG) Program that prepares students for the future of life and work.

Established in 2009, BUV provides teaching for both undergraduate and postgraduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

Students study at BUV’s award winning campus in the Ecopark township near Hanoi. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognised as one of the best educational environments in Southeast Asia.

POSITION PURPOSE

The position Senior Educational Development Partnership Officer is responsible for

AREAS OF RESPONSIBILITY

1. School & Partners account developments and management

• Develop and manage current channels and networks allocated by EPD Manager and actively develop and manage personal accounts.
• Build and maintain strong relationships with key external stakeholders (high schools, universities and colleges, domestic partner) who contribute to the success of student recruitment and marketing activities.
• Organize frequent training sessions with key stakeholders to provide updates about BUV and strengthen relationships.
• Develop relationships with teachers and board of management of high school and through that, organize events, interact with students for potential applications.
• Develop own recruitment sources from personal network and channels to increase number of potential leads and enrolments.
• Manage all recruitment sources and channels with appropriate and effective account management methods, number of potential leads and enrolments.
• Build & maintain Network of recommenders in cities, provinces in charge of to ensure a good source of quality leads for student recruitment.

2. School & Partners account care management

• Manage and provide periodical evaluation of partnership results
• Create innovative customer care approaches to optimize the delivery of partnerships results
• Oversee any events, initiative and projects to maintain the relationship with partners
• Enhance BUV brand awareness and presence in Partner school to support

3. Database management

• Liaise closely with data management staff and internal audit to ensure the sales database is updated comprehensively, easy to approach, trackable and analyzable.
• Develop plan to acquire lead/data as assigned
• Develop and implement strategies, plans and tactics according to all personal sales

4. Student Recruitment & Marketing support

• Actively promote recruitment to pre-university English, foundation, undergraduate, postgraduate and IELTS preparation programmes.
• Provide high quality and consistent performance to achieve personal and the team’s student recruitment target by getting new applicants to BUV’s available programmes for later conversion.
• Provide high conversion rate in sales process to maximize numbers of quality leads, enquiries which lead to applications and enrolments and minimize numbers of inactive (lost) leads.
• Take part and take charge in the organisation’s internal and public events including sales events, Open Days, school events, workshops, consultation booths, fairs & exhibitions etc.
• Branding & positioning BUV at schools in

5. Others

• Consolidate and report on a daily/weekly/monthly basis or as requested by Line
• Additional tasks as assigned

POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities) Essential

• Vietnamese national
• Bachelor’s degree in relevant discipline & preferably in Communications, Marketing, Business.
• Demonstrated professional level communication skills, written, and spoken (English and Vietnamese), good public speaking is preferable.
• Understand about International program of high schools: Cambridge/A level, International Baccalaureate (IB) & others.
• Well-developed and demonstrable strong interpersonal skills, including flexible negotiation, liaison, and cross-cultural communication specifically related to excellent customer service and sales functions.
• Demonstrated good presentation skills in front of large number of audiences.
• Advanced Microsoft Office skills.
• Ability to work both independently and collaboratively in a group.
• Strong analytical skills.
• Proficient across all social media platforms.
• Positive attitude, detail and customer oriented with good multitasking and organizational ability.
• Experience with online platforms, such as Zoom, Teams, Google meet…
• Ability to manage multiple priorities in a deadline-driven environment

COMPETENCIES (behavioural)

• Communicating Effectively both in English & Vietnamese
• Creative Thinking & Innovation
• Teamwork & Collaboration
• Managing & Developing people
• Relationship Building & Networking
• Planning & Organising
• Problem Solving & Decision Making
• Results Orientation

Essential

“Can do” attitude/ Sociable / Adaptable /Team player/ Service-oriented/ Sense of discipline/ Willing to learn

Desirable

• Understanding UK education systerm

• 3 years working experience in a similar position, a candidate with a background in the Education sector or Business Development is preferred. Working Experience with international high school is also an advantage

BENEFITS

• Highly competitive salary package (plus benefits) for Vietnamese and expatriate candidates depending on qualifications/experience;
• 13th month Tet bonus (Vietnamese candidates);
• Annual cost of living adjustment;
• Annual salary increases and bonuses based on performance;
• Recognition & awards programmes;
• 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
• Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
• Education support for staff, spouse and children;
• Relocation allowance to cover visa/flights/initial days accommodation
• Support and assistance in work permit and visa application together with relocation to and settling into living and working in Vietnam;
• Transportation support;
• Business travel insurance;
• Various staff events throughout the year (outings, year-end party, sports activities and other events);
• Onsite fitness and sports centre;
• Opportunity to work within a professional and multicultural environment.

Interested candidates should prepare an up-to-date CV and application letter indicating for which position you are applying. Please then select SUBMIT YOUR CV button on our JOBS AT BUV webpage or email to [email protected]. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

EQUAL OPPORTUNITIES AND DIGNITY AT WORK POLICY

All staff are expected to understand and enact the University’s commitment to ensuring equality and diversity in all activities. This commitment is enshrined in the BUV mission statement and our core values.

Every member of staff has a responsibility to ensure colleagues are treated with dignity and respect. The University is committed to creating a work environment for all staff that is free from harassment, intimidation and any other forms of bullying at work, where everyone is treated with dignity, respect and professional courtesy.