Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Act as a single point of the contact for the employees and managers in the business unit.
Manage complex and difficult HR Projects cross-functionally.
Actively identifies gaps, proposes and implement changes necessary to cover risks
Build a strong business relationship with the internal client and facilitates the management team to bring best solutions for employees.
Act as the performance improvement driver and provokes positive changes in the people management.
Ensure compliance to company’s policies and procedures as well as local labour law & practices
Manages the administrative tasks of human resource activities including but not limited to, performance management, compensation & benefits, learning & development, employee grievances, labor disputes, disciplinary matters and maintaining record of transactions, in compliance with the Company's policies and legal requirement
Involves helping the organization's members understand what the change means to them and providing the ongoing guidance and support that will maintain enthusiasm and commitment to the change process.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization
Who are we looking for?
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Human Resource Management/ Business Studies/Administration/Management/ Psychology
Preferable with 7 years of working experience in the related field is ideal for this position
Efficient when working in teams.
Has excellent communication, interpersonal, and negotiation skills.
Possesses strong skills in project management and change management.
Has excellent working knowledge of employment law with the ability to apply it practically to workplace situations.
Excellent verbal and written communication skills in English and the language of the supporting market
Who is TDCX?
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
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