Senior Manager, Fraud Risk Management (40000780)
Job Purpose
The job holder is responsible to develop and implement solution/strategies for fraud risk for the purpose of preventing and reducing fraud risk of the whole bank
Key Accountabilities (1)
1. Develop and propose anti-fraud programs and strategies that prevent/reduce fraud risk, including: (i) identifying potential and inherent fraud risk, (ii) developing a program that works to detect and prevent suspected fraud risk to the business, (iii) propose the solution to mitigate and manage risk included prevention, identification, investigation and monitoring/ assessment, ensure comprehensive risk management implementation.
2. Oversee and oversight the design and implementation of anti-fraud programs and control. Recommend enhancement of existing controls or mitigating fraud risk controls for implementation, based on ‘anti-fraud control’ gaps detected
3. Enable continuous monitoring of controls/prevention activities/detection activities using technology; and/or, perform forensic data analytics of transactions periodically at the process level to alert of fraud signals
4. Assist in the investigation of cases of alleged or confirmed fraud and Incorporate identified fraud risk and schemes based on findings from investigation
Key Accountabilities (2)
5. Identify fraud risk and schemes based on findings from investigation to develop and enrich the fraud risk taxonomies and collaborate with ORM to develop fraud risk management framework, governance policies, procedures, process and operating models to manage risks effectively and consistent with operational risk management policy.
6. Ensuring fraud rules/policies are deployed in supporting risk management systems/solutions as per bank’s requirements.
7. Implement training and communicating on fraud risk management
8.Support the Director of Fraud Risk Management in resource management (developing a manning plan, coordinating human resources, training and developing the next team, building a mechanism for assigning, recognizing and evaluating effectiveness. work of employees....) in the Fraud Risk Management department to ensure adequate and quality resources are maintained.
9. Perform other tasks at the request of the Director of Fraud Risk Management
Key Accountabilities (3)
- Attract, onboard and retain the right talents for a high- performing team
- Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members
- Manage team performance & provide feedback regularly (following the annual performance management cycle);
- Enable team member’s professional and personal development through capability assessment, training, coaching & feedback, etc.
- Motivate and recognize team members’ contributions towards the team’s shared goals
- Responsible for developing talents within the team
- Understand & communicate relevant HR offerings to team members.
Key Relationships - Direct Manager
Director, Fraud Risk Management
Key Relationships - Direct Reports
Senior Expert/Expert/Senior officer/Officer, Fraud Risk Management
Key Relationships - Internal Stakeholders
Business Units/Supporting Units/Internal Auditing/Units with unit control function in the bank
Key Relationships - External Stakeholders
Experts/consultant/audit units, State Bank
Success Profile - Qualification and Experiences
- At least 08 years of relevant work experience and at least 04 years of people management experience
- Understanding the TCB system
- Understanding the company's products and services
- Understand the rules and operating procedures in the unit
- Having a university degree or higher.
- Foreign languages according to TCB's policies
