Senior Merchandiser (Garment Industry)

Mô tả công việc:

• Customer Requirement Management:

  • Analyze customer requirements related to products, including technical documents and samples.

  • Coordinate with relevant departments for product development and ensure alignment.

• Costing and WFX (ERP System):

  • Manage costing and utilize WFX for production-related functions in the garment field.

• Quotation and Approval:

  • Prepare quotations for customers and submit them for manager approval.

• Customer Interaction:

  • Communicate directly with customers to resolve issues related to sample development, quality, and delivery.

  • Ensure timely resolution of customer complaints and concerns, particularly regarding sample quality.

• Documentation and Communication:

  • Track all communications, documents, and updated information related to customer requirements.

  • Follow-up with T&A (Time and Action) plans to ensure timely sample approvals.

• Collaboration with Departments:

  • Work closely with technical, pattern, and production teams to ensure timely support for campaigns.

  • Ensure coordination among internal parties, vendors, and customers to guarantee on-time sample delivery and customer satisfaction.

• Business Relationship Management:

  • Build and maintain long-term relationships with customers to maximize business growth and opportunities.

  • Provide product design suggestions to enhance sales and reduce costs.

• Other Duties:

  • Complete other tasks as assigned by the Manager, including those related to customer satisfaction, production timelines, and quality management.

• Good at communication, presentation, and negotiation skills
• Good at English
• Good team player who can work in a fast-paced environment.
• Quick response to customers and a strong sense of customer orientation
• Proactive, positive, and self-motivated with the ability to work without close supervision.
• Experienced in fabric/trim sourcing is an advantage.
• Experience on ERP is an advantage.

Ngành nghề: Dệt may / Da giày / Thời trang, Bán hàng / Kinh doanh, Xuất nhập khẩu

Kinh nghiệm: 5 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

• Laptop
• Chế độ bảo hiểm
• Du Lịch
• Phụ cấp
• Xe đưa đón
• Đồng phục
• Chế độ thưởng
• Chăm sóc sức khỏe
• Đào tạo
• Tăng lương
• Phụ cấp thâm niên
• Nghỉ phép năm

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Chăm Sóc Khách Hàng,Dệt May,Dệt May/Da Giày,Giám Sát Bán Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng