Purpose Coordinate and implement employee experience initiatives and office operations in overseas locations, ensuring local execution aligns with the overall EXB strategy.
This role serves as a key bridge between Vietnam HQ and international offices, combining attention to operational excellence with strong collaboration and cultural alignment across sites.
Key Responsibilities Program Execution & Localization:
Cross-Office Coordination:
Office Operations & Logistics:
Budget Tracking & Reporting:
Event Support:
Key Responsibilities Program Execution & Localization:
- Coordinate and implement employee experience and engagement activities in overseas offices, as guided by the EXB team’s annual plan.
- Localize and adapt internal campaigns or cultural programs to suit the specific needs of each international office, while maintaining brand and messaging consistency.
Cross-Office Coordination:
- Act as the operational liaison between Vietnam HQ and overseas office admins to ensure smooth rollout of EX initiatives.
- Share insights and feedback from overseas teams to help the Team Lead refine future plans and strategies.
Office Operations & Logistics:
- Work closely with AF, IT, and local admin teams to monitor workspace conditions, handle office lease documentation, and oversee office opening/closure procedures.
- Provide full logistical support for events or EX programs hosted overseas (e.g., venue, vendor coordination, documentation).
Budget Tracking & Reporting:
- Track execution budgets for overseas office operations and engagement events.
- Manage payment requests (eForms), vendor documents, and ensure alignment with the finance process.
Event Support:
- Support the execution of broader EXB team's events and initiatives Ensure a consistent employee touchpoint experience in collaboration with other team members.
Yêu cầu
Requirements
1. Qualifications:
2. Experience:
3. Technical & Functional Skills:
4. Core Competencies:
1. Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, Communications, Hospitality Management, or a related field.
- Additional certification or coursework in Event Management, Employee Experience, or Office Administration is a plus.
2. Experience:
- 2–4 years of relevant experience in HR operations, office administration, internal communications, or employee engagement, preferably in multinational or multi-site environments.
- Basic proficiency in Chinese, including reading comprehension and simple communication skills.
- Hands-on experience in coordinating logistics, vendor management, or cultural events across countries is highly desirable.
- Experience working with cross-functional teams (e.g., HR, Admin, Finance, IT) and managing remote coordination.
3. Technical & Functional Skills:
- Strong project coordination and time management skills, with the ability to manage multiple priorities across geographies.
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook); familiarity with eForm systems or internal approval workflows is an advantage.
- Basic budgeting and expense tracking capabilities; able to handle payment requests and vendor paperwork.
- Strong written and verbal communication skills in English, Chinese
- Familiarity with company culture building, employee experience frameworks, or internal branding practices is a plus.
4. Core Competencies:
- Attention to Detail: Accurate and thorough in managing logistics, paperwork, and implementation plans.
- Collaboration: Works well with diverse teams across functions and regions; shares ownership and communicates effectively.
- Proactivity & Ownership: Anticipates needs, follows through with minimal supervision, and takes initiative to solve issues.
- Cultural Sensitivity: Understands and respects cross-cultural dynamics when working with global teams.
- Customer Centricity: Designs and executes programs with the employee experience in mind.
- Adaptability: Comfortable working in a dynamic, evolving environment across multiple time zones and contexts
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