Job Summary
The Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s compressed air equipment at installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.
Responsibilities
- Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
- Conduct site and classroom training to customers on compressed air system.
- Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
- General service report writing for internal and external customers.
- Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
Basic Qualifications
- Minimum Diploma/College Degree in Electrical/Mechanical Engineering
- Minimum 2 years’ field service experience including installation, commissioning, troubleshooting and overhaul of compressed air systems or similar equipment is preferred.
- Dynamic and able to adapt in a fast-paced environment
- Team player as well as the ability to work independently
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