Supply Chain Management Senior Consultant

Mô tả công việc:

• Work with related teams and stakeholders to manage the customer's International Supply Chain.
• Ensure all activities are conducted in compliance with customer SOP.
• Ensure smooth execution of the end-to-end shipments by working closely with the customers, carriers, and vendors as well as internal stakeholders.
• Take ownership of the customer issues and solve in an urgent and responsible manner.
• Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires.
• Manage/improve day-to-day process interaction with customers by leveraging detailed customer knowledge.
• Coordinating shipment operations with stakeholders in time to make the shipment depart/arrive according to customer expectations.
• Be responsible for customer satisfaction.
• Look for improvements in ways of working and strive for service delivery excellence.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

• At least 03 years experience in International Supply Chain Management / Logistics & Operation Management / Customer Experience or similar role(s) in the freight forwarding and logistics industry.
• Experience with Supply Chain Management (SCM) / end-to-end product(s) is a big plus
• Bachelor’s Degree, majoring in Logistics and Supply Chain Management is preferable
• Language proficiency: Native Vietnamese, Professional English level
• Customer-centricity mindset with a continuous improvement approach
• Excellent interpersonal and communication skills and analytical skills
• Energetic, Well-organized, Self-Initiated/Self-driven and good coordination skills
• Good analytical and problem-solving skills – the ability to look beyond the obvious and identify creative solutions

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Chăm Sóc Khách Hàng