Introduction
Con Cung is the biggest omni-channel company for mom & baby with 600 retail stores in Vietnam in 2021 and plan to have 1,000 stores by 2023 with 1 billion USD revenue. Con Cung's annual growth rate is more than 70%. With the vision of providing good quality products for children, Con Cung is strongly investing into Product Research and Development in order to manufacture and provide products that are suitable to the local market in terms of pricing and quality. We also invest into technology in order to manage the network and online channel efficiently.
Con Cung Corporation also develops in-house cutting-edge automation and intelligence technologies. We are seeking for young, smart & dynamic talents to grow your career together with us.
Job Description
Position Overview: We are seeking a strategic and results-oriented Online Commercial Manager to drive online commercial efforts for the leading mom & baby omnichannel retailer in Vietnam. This role will focus on leading strategy and execution across multiple online channels, including web/app, marketplace, livestream, and O2O (Online-to-Offline).
Key Responsibilities:
Strategic Planning and Execution:
- Develop and implement online commercial strategy aligned with business goals to maximize sales and profitability across web/app, marketplace, O2O, and livestream channels while avoiding channel conflicts
- Analyze market trends, competitor activities, and customer behavior in the mom & baby sector to inform product assortment, pricing, and promotional activities
- Identify growth opportunities and areas for improvement across all online channels
Sales and Performance Management:
- Monitor ecommerce sales performance, identify trends, and implement actions to achieve revenue targets
- Lead online promotional campaigns and seasonal sales tailored to individual channels
Cross-Functional Collaboration:
- Work closely with commercial team to ensure competitive and sustainable assortment, pricing and promotion across online platforms
- Develop relationship with key partners and suppliers to ensure consistent revenue and income growth
- Collaborate with the marketing and operations teams to align digital campaigns, product development, and operational efforts with commercial objectives
Data Analysis and Reporting:
- Regularly track and report on key performance indicators (KPIs), including sales, margin, and customer metrics
- Create and present detailed performance reviews and recommendations to senior management
Job Requirements
- Bachelor’s degree in Business, Marketing, Economics, or a related field
- 3-5+ years of experience in ecommerce, retail, or commercial management roles. Previous experience in an omnichannel retailer is an advantage
- Proven experience managing multiple online channels, including web/app, marketplace, O2O, and livestream
- Strong ability in team leadership and cross-functional collaboration
- Analytical mindset with excellent problem-solving and decision-making skills
- Exceptional leadership, communication and interpersonal skills
- Ability to thrive in a fast-paced, results-driven environment
Benefit
- Fast promotion opportunities based on personal ability
- Work in a dynamic, open, creative environment
- Regular training, company team building, birthday bonus
- Annual bonus: 2 - 3 months under minimum KPI requirement
About Concung.com
- Working place: 14th Floor, Phu My Hung Tower, Tan Phu Ward, Dist. 7, HCMC
- Working time: 8:30 - 17:30 Monday - Friday