MAIN DUTIES:
1. Occupational Health & Safety and Environment responsibility.
- Fully comply with OHS-PR-12 and SDD-ENV-PR-07
- Must comply with all company QEOHS policy, procedures, standards, rules, regulations and will be measured against criteria outlined in Dialogue.
2. Complaint solving.
- Support customer in complaint solving or when required by TC Superintendent (line manager)
- Job priority settlement (complaint solving/ support customer).
3. Technical Consulting to customers.
- Work closely with Sales to define customers needs before offering the solutions.
- Provide technical consulting on how to use Insee solutions efficiently.
- Work closely & engagement with construction company, contractor
- Coordinate the trial mix activities
- Developing product maketing tool
4. Improve customer loyalty.
- Make relationship with distributor system
- Promote Insee cement solutions as the solutions for different technical requirements of customer.
- Approach projects, in collaboration with Retail Sale/Project Sale/DryMix Sale
5. Internal connection and teamwork.
- Making good internal network with orther department
- Work closely with Maketing team, Manufacturing team, Customer Care team
- The ability to raise with good ideas and implement plans when teamwork
- Willing to support the companys project
REQUIREMENTS:
EDUCATIONAL QUALIFICATIONS
- University (Construction or Material degree)
- Good hands-on knowledge of cement, concrete and motar
- Presentation, interpersonal and communication (both verbal and body language) skills.
- Business exposure preferred.
- MS Office
- English level: Intermediate
RELEVANT EXPERIENCE: 2-3 years work experience in civil construction.
LEADERSHIP COMPETENCIES
- Analysis and Problem Solving
- Customer Focus
- Leads for Performance
- Supports Action, Change and Innovation
- Engages & Inspires
- Develops Employees
- Adapt and Learn