- Manage and lead the telesales team to achieve sales targets.
- Develop and implement sales strategies for new and existing products.
- Monitor and analyse sales data to understand performance trends and areas for improvement.
- Provide regular sales forecasts and reports to senior management.
- Maintain high levels of customer satisfaction and ensure all customer complaints are resolved in a timely manner.
- Train and motivate team members to excel in their roles and contribute to the overall success of the team.
- Evaluate the performance of team members and provide feedback, guidance, and training where necessary.
- Build and maintain strong relationships with key clients and stakeholders.
- Ensure compliance with company policies and industry regulations.
- Bachelor's degree in Business, Marketing, or related field.
- At least 7 years of experience in a telesales leadership role, preferably in service industries
- Strong understanding of sales principles, methods, techniques, and evaluation metrics.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical skills with the ability to analyze sales data and make necessary adjustments to improve performance.
- Proficiency in using CRM software and other sales tools.
- Exceptional customer service skills.
- Ability to work under pressure and meet sales targets.
- Self-motivated with a results-driven approach.
- Competitive salary package + Sales incentives
- 13th month salary
- Annual Leave per year: 12 days
- Performance Appraisal twice a year
- Insurances as Vietnamese labor on full gross salary law
- Private premium health care package
- Clear growth path
- Company trip, and other benefits according to company policy
- A multi-cultural team
- A company provides casual, flexible, and pet friendly working environment
- A company promotes learning, continuous improvement, and personal growth
- Better work-life integration