About Klook
We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
Customer First
Push Boundaries
Critical Thinking
Build for Scale
Less is More
Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!
About the Role
We are looking for a highly motivated and data-driven individual to join our Vietnam marketing team. As an Associate, Partnership & Affiliate, Vietnam, you will help drive growth by developing strategic partnerships and managing affiliate programs that align with our brand objectives and sales goals.
What you'll do:
Execute day-to-day operations of partnership, affiliate, and Kreator programs, ensuring smooth and timely execution of campaigns and deliverables
Hunt, onboard, train, and support new affiliates and Kreators to ensure they understand program requirements and tools
Track performance and maintain internal reports on affiliate/Kreator activities, traffic, conversion, and payout status
Assist in the preparation and delivery of campaign briefs, materials, and communication to partners and Kreators
Manage incentive schemes: calculate rewards, validate eligibility, and coordinate payout processing with finance and platform teams.
Monitor content delivery timelines, link tracking, and UTM setup for all affiliate/Kreator campaigns
Handle operational issues and respond to partner/Kreator inquiries promptly and professionally
Collaborate with internal teams (marketing, regional, product, CS) to align on campaign execution and resolve blockers
Keep program documentation up-to-date and support process improvements to increase team efficiency
Support other operational tasks and ad-hoc assignments as directed by the line manager
What you'll need:
1-2 years of experience in digital marketing, affiliate marketing, influencer management, or partnership development (e-commerce/travel industry is a plus)
Excellent command of English, both verbal and written communication
A start-up attitude: self-motivated, solution- and result-oriented, highly adaptable, highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude. Not afraid to work independently when required
An analytical mindset with good command of Excel (e.g., pivot tables, formulas)
Meticulous attention to detail and a knack for solving operational challenges
Excellent organizational skills with the ability to manage multiple tasks and deadlines
Collaborative mindset with strong communication skills to work effectively with cross-functional teams
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
