Mô tả công việc:
(Mức lương: 46 - 69 triệu VNĐ)
JOB PURPOSE
Lead entire operation of Department to achieve Pemium target in line with company business plans, and ensure service quality and compliance with applicable company MKT/UW guideline.
KEY RESPONSIBILITIES
1. New / Renewal Servicing for assigned clients, line of business • Oversee new business development and prospect consultation processes • Direct renewal portfolio management and contract extension activities • Coordinate client information management and underwriting risk evaluation processes • Manage quotation workflows and approval authority procedures • Supervise contract issuance and documentation compliance
2. New Business Sourcing / Prospect Development • Lead market network development and channel expansion initiatives • Manage broker/agent relationship programs and partnership strategies • Direct new business projects and strategic market initiatives • Oversee cross-selling programs and risk engineering coordination
3. Premium collection and Outstanding management • Direct premium collection strategies and payment monitoring systems • Manage debtor reconciliation processes with Accounting Department • Oversee outstanding premium management and client communication protocols • Implement collection enforcement procedures and bad debt write-off processes
4. Business planning • Develop departmental GWP budget plans aligned with company objectives • Create operational frameworks and performance tracking systems • Establish individual staff targets and KPI management processes • Prepare strategic reports and management dashboards
5. Human Resources Management within department • Direct staff assignment, supervision, and performance monitoring • Manage coaching programs and professional development initiatives • Oversee performance appraisal processes and career development planning • Coordinate recruitment activities and strategic workforce planning
6. Customer services and retention • Maintain strategic client relationship management programs • Direct customer service delivery and inquiry resolution processes • Manage client engagement initiatives and retention strategies • Coordinate claims support and risk management activities
Chức vụ: Giám Đốc Và Cấp Cao Hơn
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
13th monthly salary, Performance Bonus
Healthcare Plan and Insurance package
Professional FDI working environment
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
- Bachelor degree in relevant disciplines.
- Insurance Qualification (ANZIFF, CII….) a plus.
- At least 8 years of working experience in non-life insurance. In-depth knowledge of non-life insurance, insurance products.
- Thorough understanding of sale/marketing, customer services principles, practices and market situation.
- Advanced English, both spoken/written.
- Strong PC skills with common MS office package (email, words, excel, PowerPoint…).
- Strong interpersonal and communication skills with the ability to interact professionally and effectively at all levels.
- Able to develop/modify process, establish procedures and execute plans, through proper and accurate analytical & diagnostic process.
- Strategic thinking, analytical and problem solving mindset.
- Coaching, team management/development and change management skills.
- Team player, well organized, client focused and results oriented approach.
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Kinh Doanh/Bán Hàng,Phát Triển Thị Trường,Quản Lý,Quản Lý Sản Xuất,Quản Lý Điều Hành,Sản Xuất/Lắp Ráp/Chế Biến
Đại Học
Không yêu cầu