Job Number25116859
Job CategorySales & Marketing
LocationSheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam, 920000
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
The F&B Sales & Events Executive supports the Manager in driving F&B sales, upselling incremental revenue post-contract, and executing all events with full ownership of BEOs and Group Resumes.
This is a hands-on role, requiring the Executive to meet guests upon arrival, act as their primary contact, and ensure smooth operational execution. The role also involves actively promoting special F&B promotions and assisting with e-menu development in collaboration with the Culinary, Marcom, and E-commerce Teams.
KEY RESPONSIBILITIES
Upselling & Revenue Generation
- Drive incremental revenue post-contract (menu upgrades, beverage packages, décor, AV).
- Actively sell venue promotions (Villa BBQs, Tomahawk Promotions, festive packages).
BEO & Group Resumes (Full Ownership)
- Draft and update BEOs and Group Resumes; ensure accuracy before finalization.
- Attend pre-event briefings and ensure on-site presence during events.
Guest Interaction & Event Operations
- Meet guests upon arrival and act as their main contact throughout the event.
- Ensure smooth execution and address guest concerns promptly.
Collaboration & e-Menu Support
- Work with Culinary & Marcom to develop e-menus for promotions.
- Support E-commerce campaigns for online booking and QR ordering.
Sales Force Application (SFA)
- Maintain accurate records of leads, contracts, and incremental revenue in SFA.
QUALIFICATIONS & COMPETENCIES
Education:
- Diploma or Degree in Hospitality or Business preferred.
Experience:
- Minimum 1-2 years in F&B Sales or Events.
Technical Skills:
- Familiarity with Sales Force Application (SFA).
- Basic knowledge of e-menu preparation and digital promotions.
Core Competencies:
- Strong communication, upselling, and organizational skills.
- Hands-on, guest-focused approach.
WORK RELATIONSHIPS
- Internal: Culinary Team, Banquets, Service, F&B Marcom, E-commerce, Finance.
- External: Clients, Event Planners, Vendors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
