About the Role
We are looking for a proactive and detail-oriented Sales Admin & Office Assistant to join our team in Vietnam. This role plays a key role in supporting daily sales operations, coordinating with internal and external stakeholders, handling import documentation, and assisting in HR and general office administration. The successful candidate will be a key link between the local office and our APAC regional teams to ensure smooth operational support.
Key Responsibilities
1. Sales Administration
Prepare quotations, sales contracts, and related documents for customers.
Process customer orders and coordinate deliveries with logistics and warehouse teams.
Liaise with overseas suppliers on product availability and shipment tracking.
Maintain up-to-date sales records and customer databases.
Manage import documentation (Invoice, Packing List, Bill of Lading, CO, etc.) with logistics.
Assist in preparing sales reports and forecasts for management.
2. Customer Service
Respond to customer inquiries regarding products, order status, and after-sales service.
Coordinate with internal teams to ensure timely delivery and customer satisfaction.
3. Administrative Support (HR-related)
Issue monthly payslips and prepare standard employment documents.
Act as the local point of contact for HR matters with the APAC HR team.
Support onboarding/offboarding processes and maintain employee records.
Assist in ensuring compliance with HR policies and local labour requirements.
4. Office & IT Support
Handle general office administrative duties, including supplies and vendor coordination.
Support internal meetings, training sessions, and company events.
Assist with basic IT support, including laptop setup and troubleshooting.
Manage company mobile lines and devices, including updates and troubleshooting.
Qualifications & Requirements
Diploma or equivalent in Business Administration, Sales Support, or related field
1–2 years of relevant experience preferred (fresh graduates may be considered)
Strong organisational and multitasking skills
Proficient in Microsoft Office (Word, Excel, Outlook)
Good communication skills in English and Vietnamese
Willingness to learn and adapt in a fast-paced, multinational environment
