Responsibilities:
- Ensure alignment with Six Senses vision and values to enhance guest experiences and foster host development.
- Champion Wellness programs and sustainability initiatives.
- Contribute to HR planning, including recruitment, training, and budgeting.Oversee host engagement, succession planning, and career development.
- Conduct host satisfaction surveys and manage performance improvement initiatives.
- Oversee host accommodations, facilities, and community activities in collaboration with the Sustainability Manager.
- Ensure compliance with Six Senses standards, local regulations, and reporting requirements.
- Lead HR team training, development, and performance management.
- Maintain high standards of host appearance, punctuality, and service quality.Monitor departmental expenses, ensure budget adherence, and drive revenue-generating opportunities.
- Facilitate recruitment, new hire orientation, and host engagement activities.
- Ensure professional interactions with hosts and guests, with a focus on effective service recovery.
- Perform additional responsibilities as directed by the Director of Human Resources.
Requirements:
- Bachelor’s degree in Business, Human Resources, or relevant majors.
- Excellent command of written and spoken English.
- With over two years of experience in the same role, especially in talent acquisition within luxury hotels & resorts.
- Proven success in sourcing, recruiting, and onboarding top talent to meet operational needs and align with brand standards.
- Strong track record of delivering results in host engagement, retention, and satisfaction.
- Deep understanding of luxury hospitality recruitment needs and market trends.
This position is open for Vietnamese candidates only
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