Position: IT Workplace and Procurement Support
Type: Full-time
Working Location: HCMC | Onsite D.4 / D.1
Working Hours: 8.30 AM to 5.30 PM (Monday to Friday)
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JOB SUMMARY:
The IT Workplace and Procurement Support role is responsible for ensuring employees have access to the right technology tools and services by managing end-user devices, workplace technologies, and IT procurement processes. This role bridges technical support and operational efficiency, contributing to a productive and cost-effective IT environment.
KEY RESPONSIBILITIES:
Workplace Support
- Provide Level 1 and 2 support for end-user devices (laptops, desktops, mobile phones, peripherals).
- Assist in the deployment, configuration, and maintenance of workplace technologies.
- Support collaboration tools (Microsoft 365, Teams) and troubleshoot user issues.
- Maintain inventory of IT assets and ensure timely updates in asset management systems.
- Coordinate with vendors for device repairs, replacements, and warranty claims.
Procurement Support
- Assist in IT procurement activities including sourcing, quoting, and purchasing hardware/software.
- Liaise with vendors and suppliers to ensure timely delivery and competitive pricing.
- Track purchase orders, invoices, and delivery schedules.
- Maintain procurement documentation and ensure compliance with internal policies.
- Support budgeting and cost tracking for IT purchases.
Process & Documentation
- Maintain accurate records of IT assets, procurement transactions, and support tickets.
- Contribute to process improvements in workplace support and procurement workflows.
- Prepare reports on asset utilization, procurement status, and support metrics.
QUALIFICATIONS & EXPERIENCE:
- English proficiency.
- Diploma or Bachelor’s Degree in Information Technology, Business Administration, or related field.
- 6-8 years of experience in IT support and/or procurement operations.
- Familiarity with IT asset management tools and procurement systems.
- Basic understanding of workplace technologies and collaboration platforms.
- Ability to work independently and collaboratively across teams.
- Good documentation skills
BENEFITS:
- 13th-month salary calculated based on actual working time at INNOTECH.
- PVI Healthcare Insurance for all employees
- PVI Healthcare Insurance for family
- Holiday celebrations
- Quarterly/project kickoff team-building budget.
- Monthly birthday parties with cake/gifts and an additional paid day off.
- Laptop and monitor provided for work.
- Performance bonus plan.
- Employee referral bonus: 2,000,000 – 10,000,000 VND (depending on level/role).
- Annual company trips / Football club / Climbing club / Year-end party.
- Learning and certification support.
- A value-oriented, international working environment with a flexible culture.
Job Type: Full-time
Application Question(s):
- Are you willing to undergo a background check, in accordance with local law/regulations? (Yes/No)
- We must fill this position urgently. Can you start immediately? (Yes/No)
- Are you comfortable working in an onsite setting? (Yes/No)
Education:
- Bachelor's (Preferred)
Language:
- English (Required)
