Key Account Executive

Mô tả công việc:

• 
  Receive new requests from customers and submit competitive quotations (pricing & services, inquiries for Ocean/Air freights, Import/Export customs prices, Warehousing, Trucking and other Logistics services)
• Analyze and identify the evolving needs of existing customers to expand business opportunities.
• Negotiate with shipping lines and obtain competitive freight rates.
• Handle quotation requests or RFQs from the Board of Directors or overseas partners and propose competitive solutions.
• Manage the list of assigned key accounts.
• Regularly update customer information, understand their needs, and propose suitable solutions to expand services with assigned customers.
• Coordinate with relevant departments in business planning, contract implementation, quotations, and term renewal/adjustments.
• Prepare periodic reports on customer care, sales performance, and related KPIs.
• Support timely debt collection from assigned customers.
• Participate in resolving incidents, complaints, or special requests from customers, ensuring the highest level of satisfaction. Propose initiatives to improve service quality and key customer satisfaction.
• To visit customer’s factory site or pickup/delivery place whenever needed to ensure our services are provided smoothly
• Managing budgets and costs effectively in respect of the planning process.
• To cooperate with middle office teams (CS, OPS, WH) to ensure bookings/docs/debit notes are sent on time.
  

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

Basic Salary (7-20M) depending on ability + sales incentive
Bao Viet health insurance, Social insurance 100% salary
Probation: 2 months receive 100% salary Yearly salary review
Work in a professional environment Official working hours are Monday to Friday (8h00 – 17h30)

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

• College/University degree in Foreign Trade, Business Administration, or related fields
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• English good at communication
• At least 2 years of experience in import-export operations
• Knowledge of the forwarding and logistics industry is an advantage
  

KEY SKILLS

• Teamwork & Communication
• Adaptability & Initiative
• Customer-oriented mindset
• Problem-solving & Planning
• Attention to detail, patience, and ability to work under pressure
• High sense of responsibility
  

CORE COMPETENCIES

• Business Acumen
• Leadership
• Cross-functional Integration
• Customer Centricity
• Integrity
  

BENEFIT

• Probation: 2 months receive 100% salary
• Yearly salary review, 13th Salary, Performance Bonus
• Bao Viet health insurance, Social insurance 100% salary
• Official working hours are Monday to Friday (8h00 – 17h30)
  

WORK LOCATION

• Work address: Unit 9.12, 9th Floor, Etown Building 1, 364 Cong Hoa, Ward 13, Tan Binh, HCMC – for candidates residing in Ho Chi Minh City
  

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng