Pricing And Customer Service Staff (Chinese)

Mô tả công việc:

Responsible for commercial support (sales function):

• Handling customer inquiries & complaints.
• RFQ (Tender) Management & on-line bidding if required.
• Ad hoc quotation handling.
• Contract renewal.
• Acting as a key customer contact for pricing & coordinate with the subsidiaries of SF & external sources/venders for the scheduling & shipping if needed.
• Assist with the subsidiaries of SF & external sources/venders to smoothen the operation if needed.
• Monthly sales (revenue) report preparation.

Chức vụ: Trưởng Nhóm/Trưởng Phòng

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

Probation Period: 2 months
Working Hours: 8:30 AM – 6:00 PM, Monday to Friday

Training Opportunities:

Skill enhancement and professional development training

Career Development:

• Intensive training programs with a clear career advancement path

Colleagues & Work Environment:

• Dynamic and creative workplace with opportunities to access new technologies

Leave Policy:

• 12 annual leave days per year, plus 1 additional day for every 5 years of service
• Compensation & Benefits:
• Salary & Bonus: Competitive package with performance- and project-based bonuses
• Welfare: Full social, health, and unemployment insurance; annual leave as regulated
• Insurance Contribution: 85% of official salary covered

Additional Allowances & Perks:

• 24/7 healthcare insurance for full-time employees
• Annual health check-up
• Team building activities and company events
• Annual salary review based on performance

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

Skills Required:

• Knowledge of international trade, transportation & the relevant laws, regulations, process & procedures;
• Proficiency in Mandarin (4 skills)

Experience & Qualifications:

• 2 years of working experience in the logistics industry with an operational background
• Those who also have experience in sales admin/key account will be highly considered first

Key outcomes:

• Complete customers’ inquiries timely & accurately
• Provide high-quality service to the clients & whilst keeping a reasonable relationship with them.

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng,Xuất Nhập Khẩu