Remote Technical Writer

Why Work at VidCruiter?

VidCruiter is a recognized Great Place to Work®. We are a strong team that is making a real difference by virtually connecting employers with qualified job seekers around the world. As a fast-growing company, we offer limitless opportunities for advancement and professional development. You will feel right at home thanks to our welcoming, collaborative company culture.

At VidCruiter, we take pride in the work we do. There is a reason why we’re continually named an industry leader by popular software review site G2.

Stop counting the days; start making your days count. If you want to collaborate with our team of experts and contribute towards our success and be recognized for your work, then VidCruiter is the place for you!

About the position:

At VidCruiter, our innovative approach to recruitment uses advanced technology to streamline and enhance the hiring process for companies across various industries.

What You'll Do:

• Collaborate with cross-functional teams, including developers, product managers, and subject matter experts, to gather detailed information about technical features and system behavior.

• Build and maintain a data dictionary, defining interface names, system terms, and model functions.

• Manage and maintain a centralized knowledge base to support effective cross-team collaboration and seamless access to technical resources.

• Expand feature requirements as needed.

• Create and maintain a comprehensive technical documentation set that accurately explains how the product and its features work, updating it with every release or change.

• Develop and maintain integration guides, ensuring each integration includes step-by-step instructions and is always up to date.

• Create and manage a documentation strategy that enforces consistent tone, style, and formatting across all content types (internal docs, help center, release notes, etc.).

• Write and approve product-related text, including UI labels, tooltips, error messages, and feature descriptions.

• Expand and clarify feature requirements as needed, based on product meetings or developer feedback.

  
  

What We’re Looking For:

• Relevant work experience or a College Diploma with coursework in Technical Writing, or an equivalent practical experience.

• Previous experience creating software documentation, such as APIs, integration guides, or application manuals.

• Strong understanding of code and functionality – familiarity with JavaScript, Ruby, Python, and JSON.

• Hands-on experience with Confluence, building structured, easy-to-read documents. Other tools also considered.

• Familiarity with version control systems (e.g., Git, SVN) and content management systems is a plus.

• Documenting platform configuration settings, permissions, and feature toggles.

• Comfortable reading JIRA tickets, participating in sprint reviews, or tracking QA logs.

• Aligned with the basic BA skill set. (Analytical, Problem Solving, Communication, and Technical Skills).

• Excellent organizational and time management abilities.

• Proactive and self-motivated, with the ability to independently conduct research.

What’s In It For You:

• Competitive salary.

• Remote work opportunities.

• A dynamic and creative work environment.

• Opportunities for professional growth and development.

Want To Know More? - We don’t blame you!

The following link will direct you to a post published by the Founder of VidCruiter and Council member with Forbes, Sean Fahey. In his post titled “Five Lessons Learned from The Waves of Change In 2020,” he enlightens us on how the challenges brought on by COVID-19 are not seen as an obstacles but instead present us with opportunities. To read more, click on the Forbes Link.

We thank all applicants for their interest, only those selected for interviews will be contacted.

VidCruiter is committed to ensuring, equal employment opportunity regardless of sex, race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We consider qualified applicants and will meet the needs of those requiring reasonable accommodations. If you have a special need that requires accommodation during any stage of your recruitment process, please email our HR Team at [email protected].