Sales Support (Logistics Forwarding Industry)

Mô tả công việc:

(Mức lương: Thỏa thuận)

1. Sales and Customer Engagement

• Respond to customer inquiries via phone and email, chat conversation providing detailed information about VICO Logistics' services.
• Build long-term relationships with new and existing customers, addressing issues and upselling services. Support sales growth by nurturing existing accounts and converting leads into customers.
• Prepare quotations and proposals in collaboration with the pricing team to meet client needs.

2. Market and Product Knowledge

• Stay updated on VICO Logistics' offerings, including LCL, FCL, warehousing, etc., to confidently present solutions.
• Keep informed on industry trends and competitor offerings to provide insights to customers.

3. Collaborative Sales Support

• Coordinate with Marketing to align sales tactics with campaigns.
• Collaborate with Pricing and Operations to ensure timely, quality service delivery.
• Gather customer feedback to improve sales and marketing strategies.

4. Sales Reporting

• Submit weekly and monthly sales reports to Marketing, covering customer feedback, lead conversion, and other KPIs.
• Meet monthly and quarterly sales targets.

5. Other duties

Market Research following an instruction from the team leader

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

13th salary
Annual leave
Laptop
Apply full salary for Social Insurance

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

1. Diploma or bachelor’s degree in Sales, Business, or related fields.

2. Good at English/ Chinese speaking is preferrable

3. Minimum 6 months of inside sales or customer service experience within the logistics industry, focusing on handling inbound inquiries or working with existing clients.

4. Proven experience in a sales role, preferably within the logistics or supply chain industry.

5. Good at verbal and written communication skills in English; other languages like Chinese are a plus.

6. Strong customer service and relationship-building skills.

7. Ability to work collaboratively with the marketing and operations teams.

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng